Frequently Asked Questions
Everything you need to know about your Kobo experience.
What is the battery life of a Kobo eReader?
Most Kobo eReaders are designed to last for several weeks on a single charge, depending on individual usage, screen brightness settings, and Wi-Fi connectivity.
Are Kobo eReaders waterproof?
Selected models, such as the Kobo Libra 2 and Kobo Sage, feature IPX8 rating waterproof protection, allowing them to be submerged in up to 2 meters of fresh water for up to 60 minutes.
How do I sync my eBooks across different devices?
You can use the free Kobo App available for iOS and Android to sync your bookmarks, highlights, and reading progress seamlessly with your Kobo eReader.
What is your return policy for hardware?
We offer a 30-day return policy for eReaders purchased directly from our store. The device must be in its original packaging and condition to qualify for a full refund.
Can I read library books on my Kobo?
Yes, Kobo eReaders have built-in OverDrive support, allowing you to borrow eBooks directly from your local public library using just your library card.
Do you offer international shipping?
We ship to a wide range of countries globally. Shipping costs and delivery times vary by location and will be calculated at checkout.